Saturday, July 21, 2007

Car Trouble

We have had a busy week keeping up with Corbin. Last weekend we went down to good 'ole Cedar to visit the Millers. We had an awesome time, it was so nice to take a vacation and not have to worry about getting back to finish a paper or bring textbooks along to study. Being out of school is GREAT!

While we were there we had quite an annoying experience however... we packed up the car on Sunday to head home around 2:30 pm. After getting into the car we realized that we had forgotten to fill up the night before so we went to get some gas and Caleb miraculously noticed that our tire was about to blow. So rather than risking a blow out on the freeway we decided to get it fixed.

The first place we went to was closed. So then we remembered that Wally-Mart is always opened, so we hoped their auto center would be too. Apparently half of Cedar City remembered the same thing, because there was over a three hour wait, and since they closed in two and half hours we decided against waiting.

So we called around and discovered that Tesoro's auto shop was pretty much the only other place in town that was opened on Sundays, plus they said it would only take about forty-five minutes. After rushing over there, the wait got bumped up to one hour (even though no new business came it-what should have been our first tip that this was not going to be the best experience ever). But none the less, they said they had the tire in stock and so we left our car there with a phone number for them to call when it was done.

An hour and a half later Caleb called them only to discover there was a new guy there by now and he did not even know that our car existed. By now it was already 5:00 and we were nervous we would not get our car back at all that night, but he assured us he would have it done by 6:00, 6:30 at the latest, since that was when they closed anyway.

By 6: 20 we were getting worried and decided to go down there and check things out, and it is a good thing we did because as we showed up the guy was getting ready to leave with is buddy to go and hang out. Being slightly upset by this we calmly demanded that he fix the car first as promised and so he reluctantly headed for the back to grab the tire.

The whole process should have taken him maybe 15 minutes, however 20 minutes later he wandered out and let us know how sorry he was but they didn't have the right tire after all, and by now it was 7:00 and all of the auto supply stores in town were closed.

So incredibly annoyed at this point we drove around ourselves (after emphasizing the fact that he needed to wait there until we got back) and found a tire, brought it back to him and had him put it on. We finally got out of there and headed home by 8:30--FIVE HOURS after we dropped our car off for him!!

Overall the moral of the story is... NEVER take your car to Tesoro, even if it is an emergency.

3 comments:

Anonymous said...

Melinda-

You always have such well written essays!! Can you believe Harry Potter! I read it all on Sunday, Derek hasn't done anything all day today but read. Hope everything is good. Good memo about Tesoro. That is way lame. Have a good day!

Caleb said...

Thanks, my four years of BS'ing essays to work my way through college is paying off then! I am glad to hear that all of that education has left me with a real skill :)

Anonymous said...

Good post.